Privacy Policy

This Privacy Policy describes how Love Journey (“we”, “us”, “the app”) collects, uses, stores, and shares your information when you use the app and related services.

1. About the app

Love Journey is an app for couples. It lets two paired users (“you” and your “partner”) share messages, photos, memories, timeline milestones, and emotional touch signals with each other. The app is built for two private users — no public feed, no strangers.

2. Information we collect

2.1 Account information

• Email address — used to sign in and communicate with you.
• Password — stored only in a protected form; we never see your plain password.
• Display name and avatar (optional).

2.2 Couple information

• Temporary pair codes used to connect with a partner.
• Nicknames you choose for each other, relationship start date, theme, chat background.
• Pairing status (active / unpaired).

2.3 Content you create

• Messages: text, image attachments, timestamps, and read status.
• Memories: photos / videos, captions, dates, places, moods, tags.
• Timeline events: titles, descriptions, dates, reminder settings.
• Touch signals: emotion type (miss you, thinking of you, love you, custom) and an optional short message.

2.4 Your preferences

• Notification preferences (messages, touch signals, memory reminders, haptic, sound).
• Optional app lock via biometrics (Face ID / fingerprint). Biometric data is processed only by your device — the app never sees it.

3. How we use your information

• Provide the core features: messaging, memories, timeline, touch signals, and sync between the two of you.
• Authenticate sign-in and protect your account.
• Send notifications for messages, touches, and reminders, based on your preferences.
• Diagnose issues and improve app quality.
• Comply with legal obligations and respond to lawful requests.

We do not sell your personal data, and we do not use your personal content (messages, memories, timeline, touch signals) for advertising or to train AI models.

4. How we share information

4.1 With your paired partner

The app is built around sharing between two paired users. Once paired, your partner can see: the messages you send, memories and events you create in the shared space, touches you send, your nickname, avatar, display name, and active status.

4.2 With service providers that help us operate the app

We use a small number of trusted providers solely to help the app work — for example, to deliver notifications to your phone, store photos and videos, and run our servers. These providers are only allowed to handle your data on our instructions and may not use it for their own purposes.

4.3 Legal requirements

We may disclose information when required by law, in response to a valid request from a competent authority, or when necessary to protect the rights, property, or safety of users and the public.

4.4 We do not

• Sell personal data to third parties.
• Share data with ad networks or data brokers.
• Allow service providers to use your data for any purpose beyond operating the app.

5. Security

• We apply industry-standard safeguards to protect data both in transit and at rest.
• Passwords are stored only in a protected form, never as plain text.
• You can enable biometric or PIN-based app lock on your device.
• No system is perfectly secure — you are responsible for keeping your password safe and not sharing your account.

6. Data retention

• Account data and couple content are kept until you delete your account or unpair.
• When you delete your account, your personal data is deleted or anonymized within 30 days, unless retention is required by law.
• When you unpair, shared couple content (chat, joint memories) may be permanently deleted — please back up anything you want to keep first.

7. Your rights

• Access and correction: view and edit your account info, nicknames, avatar, memories, and timeline content right inside the app.
• Deletion: request deletion of your personal data.
• Withdraw consent: disable notifications, uninstall the app, or unpair at any time.
• Complaints: contact us if you believe your data has been mishandled. You may also file a complaint with the data protection authority in your country of residence.

To exercise these rights, contact us at the email below.

8. Children

Love Journey is not intended for users under 16 years old. We do not knowingly collect data from children below that age. If you are a parent or guardian and believe your child has created an account, please contact us so we can remove it.

9. International data transfers

Some of the providers we use operate across multiple countries, so your data may be processed outside your country of residence. We require these providers to apply protections equivalent to this policy.

10. Changes to this policy

When we make material changes, we will notify you in the app and/or by email at least 7 days before they take effect. Continued use of the app after the effective date constitutes acceptance of the updated policy.

11. Contact

For any questions, rights requests, or complaints:

• Email: support@lovejourney.app
• Publisher: Love Journey Team